Public experiences of and attitudes towards bus travel
Introduction
This report summarises people's experiences of and attitudes towards bus travel in Great Britain. It is based on a module of questions included in the Office for National Statistics Omnibus Survey in February 2007 and repeated in June 2007.
The report covers the following issues:
- access to local bus services and the quality of services;
- the frequency and purpose of bus journeys;
- how bus users and non-users rate local bus services;
- whether recent experiences of bus travel have met expectations;
- the features of bus travel that users most value;
- reasons why people do not use bus services more often and the improvements people believe would encourage use.
Further information on public transport, including bus passengers satisfaction with services, is available at: http://www.dft.gov.uk/pgr/statistics/datatablespublications/public
Publication details
Published on 6 September 2007 by Transport Statistics
E-mail attitudes.stats@dft.gsi.gov.uk for queries concerning this report
For related documents, pages and internet links, see the column on the right.

