Public experiences of and attitudes towards rail travel
Introduction
This article summarises people's experiences of and attitudes towards rail travel. It is based on a module of questions included in the Office for National Statistics' Omnibus Survey in February 2006. The questions were commissioned and designed by the Department for Transport.
This article covers both short distance rail trips (journeys of 50 miles or less) and long distance trips (journeys of more than 50 miles). For both short and long distance rail journeys the article examines:
- the frequency and purpose of rail journeys;
- how rail users and non-users rate rail services;
- whether recent experiences of rail travel have met expectations;
- the features of rail travel that users most value;
- reasons why people do not use rail services more often and the improvements people believe would encourage use
Publication details
Published on 14 September 2006 by Transport Statistics.
E-mail attitudes.stats@dft.gsi.gov.uk for queries concerning this report
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