Design
of Large Passenger Ships and Passenger Infrastructure:
Guidance on Meeting the Needs of Disabled People
Contents
Introduction
Section 1: Pre-Journey Information
Section 2: Access to and within Terminals
Approach
Before Check-in
Entrances
Reception, Ticket Office and Check-in
Waiting Areas
Toilets
Baby Care Facilities
Retail Sales Areas
Restaurants, Cafeterias etc.
Lifts
Steps and Stairs
General Lighting
Signage
General Fittings
Telephones
Information Systems
Doors
Emergency Egress
Decorative Finish
Provision for assistance dogs
Section 3: Shore to Vessel Transition
Weather Protection
Queue Rails
Pedestrian Crossing Points
Ramps
Lifts
Steps and Stairs
Section 4: On-board Accommodation
Access to the Ferry
Access Via Passenger Gangway
Access Via Car Deck
Toilets
Baby-care Facilities
Retail Sales Areas
Restaurants, Cafeterias and other Service Counters
General Lighting
Signage
Safety Announcements
Induction Loops
Telephones
Maps
First Aid
Seating
Cabins
Section 5: Lights, Steps, Stairs and Ramps on Vessels
Lifts - All Applications
Lift Dimensions
Steps and Stairs
Ramps
Handrails
Section 6: Information and Announcements
Font
Audible Information
Visual displays
Websites
Large Print
Dual sensory loss
Section 7: Management and Training
Appendix 1: Marine Guidance Note 31(M)
Appendix 2: Useful Publications
Useful addresses
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Published: 29 November 2000
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