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Design of Large Passenger Ships and Passenger Infrastructure:
Guidance on Meeting the Needs of Disabled People

Contents

Introduction

Section 1: Pre-Journey Information

Section 2: Access to and within Terminals

Approach
Before Check-in
Entrances
Reception, Ticket Office and Check-in
Waiting Areas
Toilets
Baby Care Facilities
Retail Sales Areas
Restaurants, Cafeterias etc.
Lifts
Steps and Stairs
General Lighting
Signage
General Fittings
Telephones
Information Systems
Doors
Emergency Egress
Decorative Finish
Provision for assistance dogs

Section 3: Shore to Vessel Transition

Weather Protection
Queue Rails
Pedestrian Crossing Points
Ramps
Lifts
Steps and Stairs

Section 4: On-board Accommodation

Access to the Ferry
Access Via Passenger Gangway
Access Via Car Deck
Toilets
Baby-care Facilities
Retail Sales Areas
Restaurants, Cafeterias and other Service Counters
General Lighting
Signage
Safety Announcements
Induction Loops
Telephones
Maps
First Aid
Seating
Cabins

Section 5: Lights, Steps, Stairs and Ramps on Vessels

Lifts - All Applications
Lift Dimensions
Steps and Stairs
Ramps
Handrails

Section 6: Information and Announcements

Font
Audible Information
Visual displays
Websites
Large Print
Dual sensory loss

Section 7: Management and Training

Appendix 1: Marine Guidance Note 31(M)

Appendix 2: Useful Publications

Useful addresses

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Published: 29 November 2000

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Updated: 12 January 2004 | Copyright disclaimer | Content disclaimer | © Crown Copyright 2009