Table of contents
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General
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How can I tell that a minicab is properly
licensed and safe?
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What is the difference between a taxi and a
private hire vehicle?
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Who is responsible for licensing taxis and
private hire vehicles?
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Who should I contact if I have a complaint?
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Where can I find information about
disability awareness training?
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What is a Taxicard scheme?
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Accessibility Regulations
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Why will it take so long to introduce
accessibility regulations for taxis?
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Will I have a chance to comment on the
proposals?
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Carriage of Assistance Dogs
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What are my rights?
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What types of dog are covered?
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What happens if a driver won't take a dog?
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Some drivers are exempt from the duty, how
will I know which ones?
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Who should I contact if I have a
complaint?
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